Hi All @Hari Ghotra . Bit of a buyer beware story: I ordered some Kashmiri chilli powder from the Asian cookshop. £12 worth. 2 weeks passed and no chilli arrived. I emailed their sales team - much emailing with them basically blaming DPD for losing my goods. 1 month later - no resolution! I asked them to refund my money and forget it. Just a cautionary tale. Does anyone else use a reliable supplier?

5 comments,0 shares,1 likes
Hari Ghotra
4 months

We do also have people telling us our order hasn’t arrived - it’s a pain for both parties but if you let us know we always send out replacements at a cost to us. Thanks so much for sharing @day_kate hope you like your chillies 🌶

traceyross
4 months

That’s great @day_kate you got your chilli. I’ve had gifts from family ordered via Hari’s website and all packaged perfectly to me in the USA so highly recommend Hari.

day_kate
4 months

Have just ordered from @hari Ghotra online. Excellent. Thanks

day_kate
4 months

Thanks @traceyross

traceyross
4 months

That’s a shame @day_kate your credit card company are obliged to give you a refund for any issues like that. The credit card company would sort it with the retailer for you. I’ve always bought my chilli locally but you could order chilli from @Hari Ghotra website / app